Stack & integration
How do you find the owner of a broken integration?
Trace the data from source to destination, then assign an owner for the handoff rather than only the individual tools. Ownership needs to include failures, retries, and reconciliation.
Map the contract between systems
Document the trigger, required fields, field mapping, and expected delivery time. Record what should happen when a destination is unavailable or a record arrives twice.
Make recovery part of delivery
An integration is not complete when the happy path works. Give the operating team a way to identify failed records, replay safely, and reconcile outcomes without creating duplicates.
LET’S FIND THE FRICTION
Less waste. Better systems.
Tell us what you’re running, what’s getting expensive, and where work gets stuck.